As of: 18 February 2026

General Terms and Conditions

1. Scope

These General Terms and Conditions apply to all contracts between

Anja Heumann - Netzstark
Pfälzer Ufer 4
D-06108 Halle (Saale)
Germany
Email: info@netzstark.de
Phone: +49 (0) 345 9639 3320

– hereinafter referred to as "Provider" –

and entrepreneurs within the meaning of § 14 BGB (German Civil Code) (hereinafter "Client").

The offer is directed exclusively at entrepreneurs. Contracts with consumers within the meaning of § 13 BGB are not concluded.

2. Subject matter

The subject of the contract is IT consulting services, in particular:

  • Analysis of existing IT structures
  • Strategic IT consulting
  • DevOps and infrastructure consulting
  • Development of action plans
  • IT risk assessment

Services are provided as a service contract pursuant to § 611 BGB. A specific economic or technical outcome is not owed.

3. Conclusion of contract

The presentation of services on the website does not constitute a legally binding offer.

A contract is concluded by:

  • Acceptance of an individual offer or
  • written order confirmation.

4. Client's obligations to cooperate

The client shall provide all information, documents and access required for the provision of services in a timely manner.

Delays due to a lack of cooperation shall not be at the expense of the provider.

5. Remuneration and payment terms

  • All prices are net plus applicable VAT (where applicable).
  • Invoices are payable within 14 days without deduction.
  • In the event of late payment, statutory provisions apply.

6. Liability

The provider is liable without limitation for:

  • Intent and gross negligence
  • Injury to life, body or health

In cases of slight negligence in the breach of material contractual obligations, liability is limited to the foreseeable, contract-typical damage.

Liability for indirect damages, lost profits or data loss is excluded to the extent permitted by law.

7. Rights of use

Copyright in concepts, analyses and documentation created remains with the provider.

The client receives a simple, non-transferable right of use for internal purposes.

8. Confidentiality

Both parties undertake to treat all non-public information confidentially.

9. Final provisions

German law applies. The place of jurisdiction is — to the extent legally permissible — the registered office of the provider.